Investigation begins following death of passenger at Gatwick Airport

An airport spokesperson said the incident occurred while staff were helping to disembark three passengers with restricted mobility.

17 June 2022

An investigation is under way following the death of a passenger at Gatwick Airport on Wednesday.

EasyJet confirmed the death in a statement, adding members of its cabin crew gave medical assistance to the unnamed passenger while waiting for help from paramedics.

The airline said: “A number of our cabin crew provided medical assistance to a passenger at Gatwick Airport whilst waiting for paramedics to arrive, however the passenger sadly later passed away.

General view of an easyJet aeroplane
EasyJet has confirmed the death and expressed its sympathies to the deceased’s loved ones (Gareth Fuller/PA)

“Our thoughts are with their family and friends at this difficult time.”

A Gatwick Airport spokesperson said the incident occurred while airport staff were helping to disembark three passengers with restricted mobility (PRM), adding staff shortages played no role in the incident.

The spokesperson said: “This is a sad and tragic incident and our thoughts remain with the family of the deceased.

“A member of Wilson James staff was waiting when the aircraft arrived and was in the process of disembarking the three PRM passengers when the incident occurred.

“Staff shortages were not a factor in this incident as has been claimed. It is normal for one staff member to disembark three passengers who require assistance by taking them one at a time the short distance to the waiting buggy.

“A formal investigation is currently under way and it would not be appropriate to comment further.”

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