Facebook goes down for six hours

Facebook left billions of people without their beloved social media


On Monday 5 October, billions of users were unable to communicate via Facebook, Messenger, WhatsApp and Instagram. The social media giant went down for six hours just before 5.00pm UTC.

Consequently, Facebook released a statement on Tuesday confirming that a faulty configuration change affected the company’s internal tools. The fault brought all services to a halt.

More than 3.5 billion people use the social media services – almost half the population of the globe.

The company released a formal apology on its social media competitor’s website:

It took staff six hours to fix the error because they couldn’t enter the building. The security pass system that allows people to enter the building was not working as a result of the Facebook error.

Meanwhile, Fortune magazine reported that investors lost confidence in Facebook as the error remained unfixed. Share prices fell 4.8%, reducing Zuckerberg’s personal fortune to $117 billion. Chief Operating Officer (COO) Sheryl Sandberg saw her wealth drop to $1.9 billion.

The social media site went down for fourteen hours in 2019. In 2008, the entire service did not work for a whole day.

It was not a good start to a busy week. Whistleblower and former employee, Frances Haugen, will attend a Congressional hearing on Tuesday in a hearing entitled “Protecting Kids Online”. She will tell the committee about the company’s research into Instagram’s effect on young people’s mental health.



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