Accused subpostmaster ‘contemplated suicide’ over system flaws

Baljit Sethi and his wife Anjana ‘lost everything’, an inquiry heard.

14 February 2022

A subpostmaster among those falsely accused of theft, fraud and false accounting has told an inquiry he “contemplated suicide” after being left with a bill of £17,000 due to flaws within the Post Office system.

Between 2000 and 2014, more than 700 subpostmasters and subpostmistresses (SPMs) were prosecuted based on information from the Horizon system, installed and maintained by Fujitsu.

However, in December 2019 a High Court judge ruled that Horizon’s system contained a number of “bugs, errors and defects” and there was a “material risk” that shortfalls in Post Office branch accounts were caused by the system.

Baljit Sethi, 69, and his wife Anjana, 67, who have three children, “lost everything” after a system fault affected them, an inquiry in central London heard on Monday.

The couple said they had the “best time” of their lives running a branch near Romford, in Essex, from 1983, as they were popular in the local community.

Mr Sethi, the first witness to give evidence, told the inquiry: “We didn’t take a single penny from the Post Office our entire life.”

The inquiry heard that in 2001, Mr Sethi took on another branch in Brentwood, Essex, which after one year showed a hole in the accounts of £17,000, which the couple were asked to cover out of their own pocket.

Mr Sethi, who was never charged, told the inquiry he tried to communicate with the head office in Chelmsford, Essex, after noticing a problem with the system.

He broke down in tears as he went on to say: “I was the only man who ran the Post Office seven days a week.

“I used to open it at 8am and shut at 8pm. I was the only Post Office in the country running all seven days.”

Mr Sethi, whose contract was terminated, said: “I knew there was something wrong with the system but no-one wanted to know that.”

Asked about his life afterwards, Mr Sethi said: “We lost everything we ever had after 20-25 years and this was all thanks to the Post Office.”

He added: “I was down and out, I contemplated suicide, but I thought no, that’s the easy way out, what about my family and my children?”

Mr Sethi described working late shifts as a security guard on minimum wage to help fund a quality education and lifestyle for his children.

He went on to say: “People in our community believed we had been robbing from the Post Office.

“It all had a bad impact on us psychologically, financially and reputation-wise.”

Dozens of SPMs have had criminal convictions overturned, and an inquiry into the scandal has been launched.

The inquiry, which is expected to run for the rest of this year, will look into whether the Post Office knew about faults in the IT system and will also ask how staff were made to take the blame.

Jason Beer QC, counsel to the inquiry, said the ordeal of those affected could be concluded as “the worst miscarriage of justice in recent British legal history”.

He went on to say: “Lives were ruined, families were torn apart, families were made homeless and destitute.

“Reputations were destroyed, not least because the crimes of which the men and women were convicted all involved acting dishonestly.

“People who were important, respected and integral part of the local communities that they served were in some cases shunned.

“A number of men and women sadly died before the state publicly recognised that they were wrongly convicted.”

Inquiry chairman Sir Wyn Williams, opening the hearing, said: “I cannot emphasise too strongly what is, of course, obvious, namely that these hearings would not be taking place at all were it not for the witnesses who have agreed to give up their valuable time and publicly relive what must be very distressing memories and events.”

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